QUALITY CONTROL (QC)
Quality Control is defined as the operational techniques and activities used to keep the quality of inputs or outputs within specifications, to fulfill and verify quality requirements.
QUALITY ASSURANCE (QA)
Quality Assurance refers to the actions, procedures, and methods employed at the management and senior technical levels to observe and ensure that prudent quality procedures are in place, are being carried out, and that the desired result of a quality product is achieved.
The QA/QC program is a process of continuous improvement that requires updating information and processes for better adherence.
This QA/QC system shall include:
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Documented quality system procedures and instructions to ensure that all activities are performed in accordance with established requirements.
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Effective on-site support to ensure compliance and the use of QA/QC procedures and instructions.
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Clarification of standards of acceptability as required, supporting the overall QA/QC program.
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Effective maintenance of quality records to document and track performance and improvement.
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Review of the project process, construction methodologies, inspection, and test procedures to ensure that applicable documentation reflects how activities are actually performed.
MANAGEMENT RESPONSIBILITY
The responsibility matrix for adhering to the QA/QC lies with all staff, and management will ensure that the same is understood, implemented, and observed at all levels of the organization.
Quality Control and Quality Assurance are followed diligently at all levels and across all verticals of the organization.
DESIGN VERTICALS
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Adhering to the standard operating processes that have been inculcated as part of the quality control measures.
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Cross-auditing of designs and drawings by internal teams to validate that the final result is in line with the desired outcome.
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Following a set of work methodologies in design, based on inputs shared by the client/architect, and documenting the same.
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Implementing strong technical judgment in design development to arrive at optimal solutions.
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Following the architectural intent, the structural drawings and detailing issued as Good for Construction are thoroughly validated for correctness.
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Cost optimization based on available data and reverse engineering to achieve the desired cost per sq. ft.
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Documentation of the quantities thus arrived at for future reference, thereby initiating continual innovation and upgradation of costing methods.
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Standard procedures followed to minimize variations in quantity estimations from the preliminary stage to the final quantities.
SITE EXECUTION SUPPORT
The responsibilities of the QA/QC Engineer or Manager who supervises, inspects, and/or verifies work affecting quality are:
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Initiating actions to prevent the occurrence of work or service nonconformities during routine site visits.
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Identifying and recording any quality issues through audit reports.
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Initiating, recommending, or providing solutions to address deviations.
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Verifying the implementation of solutions.
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Issuing non-conformance reports.
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Granting material approvals against standard test results and advising with relevant inferences when there is a conflict in outcomes.
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Preparing documented work instructions defining the manner of executing work to ensure that an acceptable level of quality is maintained at all times. These instructions shall also specify equipment, materials, skills, and working environments required to comply with applicable standards, codes, and quality plans.
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Monitoring and controlling suitable process and work characteristics during execution of the work.
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Clearly identifying required approvals of processes.
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Specific Activity Process Controls are applied to activities where results cannot be fully verified by subsequent inspection and testing. Accordingly, continuous monitoring and/or compliance with documented procedures is required to ensure that specified requirements are met.
MEP SERVICES:
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Adhering to the standard operating processes that have been inculcated as part of the Quality Control / Quality Assurance process.
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Diligent review of options suggested before the same is sought for approval.
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Thorough review of architectural intent through the hierarchy is followed before a suitable recommendation is made, adhering to various levels of scrutiny.
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Scrutiny measures as part of QA/QC are implemented before design detailing and final services inputs are recommended.
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Internal training as a continual process to update and upgrade the team on the latest developments.
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Cross-auditing of designs and drawings by internal teams to validate that the final result is in line with the desired outcome.
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Following a set of work methodologies in design, based on inputs shared by the client/architect, and documenting the same.
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Implementing strong technical judgment in design development to arrive at optimal solutions.
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Following the architectural intent, the structural drawings and detailing issued as Good for Construction are thoroughly validated for correctness.
EXTENDED QUALITY SYSTEMS- QA/QC CONTROL OF PROJECT RELATED DOCUMENTS
- The Design Manager / Design Coordinator establishes a “Project Job Folder.”
- This folder shall contain a complete set of all project-related documents, specifications, drawings, etc.
- All information generated during the life of the project shall be maintained in this job folder.
- A listing shall be made of all drawings, specifications, and other data that are to be submitted to the client/architect for review and approval.
- A copy of all documents returned by the client, approved or approved as noted, shall be maintained in the job folder. Once approved, the complete set of Good for Construction drawings shall be maintained in the same job folder.
- As a QC adherence measure, we recommend that a complete set of all documents required for proper execution of the work be maintained at the project site.
- Any revisions shall be immediately updated and/or shall supersede the existing versions of drawings at the project site for use during project execution.
- Any field changes to the work shall be properly noted on the project site set of drawings, and prior concurrence shall be sought before execution of the work. The project site set of drawings shall reflect the work exactly as it was built.
MATERIAL CERTIFICATION & TRACEABILITY
- Cement,
- Sand,
- Concrete, and
- Reinforcement steel,
- Waterproofing compounds and materials,
- Expansion joint filling materials,
- Water-swelling bars, etc.,
that will be used during the construction of the building shall be sought for prior approval based on vendor credentials, source of materials, third-party test reports, and actual trial test results (wherever applicable). These shall be verified, approved, and a copy retained for further reference before according consent.
PROCESS CONTROLS
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INSPECTION AND TESTING DURING CONSTRUCTION
All inspection and testing activities are performed in accordance with the quality plan and documented procedures.
Ensure specification and drawing conformance through the use of established process monitoring and control methods.
Ensure that all required inspections and tests have been completed and that necessary reports have been received and verified before the finished work is released to the client.
Identify and issue corrective measures for any nonconforming work. -
FINAL INSPECTION AND TESTING
The quality plan or documented procedures for final inspection and testing require that all specified inspections and tests, including those specified by established quality procedures or by the client, are carried out and that the work meets specified requirements.
The Project Manager shall ensure that all final inspection and testing activities are in accordance with the quality plan and documented procedures. Upon completion, all associated data and documentation shall be properly filed in the project QA/QC folder and submitted to the client/consultants as required. -
INSPECTION AND TEST RECORDS
The Project Manager / QC Lead shall ensure that all records providing evidence that the work has passed specified inspection and/or testing acceptance criteria are maintained in the project QA/QC folder for future reference.



